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Can I modify the emails that are sent from the system?

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Yes, go to Admin > E-mail Templates.

Note: some template bodies are hardcoded and cannot be changed.

  1. Select Template name from drop-down menu.
  2. Change it.
  3. Click Save.

Note: You can also add one or more emails to the BCC line so that you can call on others in your team to help onboard new users and address questions.

You can use these fields that are available for templates:

  • {FirstName} of new and registered users;
  • {EmailAddress} given by new and registered users for this system;
  • {CommunityName} is the title of the system (e.g. Data Hub, Situation Room, Discovery Lab etc.);
  • {CommunityHost} is the URL address of the system;
  • {VerificationLink}, {VerificationCode} to confirm email address of new users;
  • {ResetLink}, {ResetCode} for resetting passwords;
  • {DatasetId}, {DatasetName} for uploading, downloading, and verifying datasets;
  • {ResourceTitle} and {ResourceAddress} of a dataset or page that one user shared with another;
  • {Note} optional field if one user includes a note to another user when sharing a resource;
  • {ContactEmail} is the "Community contact e-mail address" from the Admin > General tab;
  • {FailureDescription} and {Reasonwhy} to provide reasons as to why a dataset upload or download did not work.